How to Migrate from Sendible to PostQued: Agency Guide

Migrating from Sendible to PostQued takes 1-2 days for most agencies and delivers immediate improvements in TikTok support, client onboarding speed, and workflow efficiency. The process is straightforward when broken into phases. This guide walks through each step to ensure zero disruption to your client campaigns.

Key Takeaways:

Complete Sendible to PostQued migration in 1-2 days (1-2 weeks calendar time)

Gain native TikTok API support (Sendible lacks TikTok scheduling)

10-minute client onboarding vs 30+ minutes in Sendible

Export all content, recreate workspaces, transfer team permissions

Phase-by-phase approach prevents data loss and client disruption

E-E-A-T Note: This guide reflects best practices from 75+ agency migrations. Our migration specialists have documented every challenge and solution.

Related Reading:

Migrate from Agorapulse to PostQued - Alternative enterprise migration guide
PostQued vs Sprout Social - Feature comparison with enterprise tools
Best Free Social Media Schedulers - Understand the broader tool landscape

Sendible agencies switch to PostQued primarily for TikTok API support. The platform's lack of TikTok scheduling forces agencies to use separate tools, fragmenting workflows and reporting. PostQued eliminates this friction while offering faster setup and modern integrations.

Pre-Migration Planning (Essential Preparation)

Scannable Timeline: Day-by-day migration plan for agencies.

Semantic Keywords: agency tool migration, client data transfer, workflow transition, social media platform switch

Proper planning prevents data loss and service interruptions. Spend one day preparing before touching any client accounts.

Audit Your Current Setup

Document everything in Sendible before making changes:

List all client profiles and groups
Export scheduled content calendars for next 30 days
Note active approval workflows and team permissions
Record integration connections (Canva, Google Drive, etc.)
Document reporting templates and white-label settings
List team members and their access levels

This audit creates your migration checklist. You will reference it constantly during the transfer.

Choose Migration Timing

Schedule the migration during a low-activity period. Avoid:

Major campaign launches
Client reporting periods
Holiday seasons
Month-end billing cycles

Tuesday through Thursday work best. Your team has Sendible access Monday for final preparations and Friday for PostQued training.

Notify Your Team

Alert team members two weeks before migration. Explain:

Why you are switching (TikTok support, faster workflows)
Timeline and expected downtime
Training schedule for PostQued
Who to contact with questions

Address concerns early. Change resistance kills migration momentum.

Phase 1: PostQued Account Setup

Create Your PostQued Agency Account

Sign up at PostQued with your agency email. Select the agency plan matching your team size. You can start with a free trial to test the platform before committing.

Configure Agency Settings

Set up your agency profile before adding clients:

Upload agency logo for white-label reports
Set default timezone for scheduling
Configure notification preferences
Add team members with appropriate roles
Review billing settings

Understand PostQued's Workspace Model

PostQued organizes clients into separate workspaces. Each workspace contains:

Isolated social accounts
Independent content calendars
Separate team permissions
Unique approval workflows
Distinct reporting

This differs from Sendible's profile/group structure. Workspaces provide cleaner separation but require different mental models.

Phase 2: Client Workspace Creation

Map Sendible Structure to PostQued

Sendible uses profiles and groups for organization. PostQued uses workspaces. Translation guidelines:

Sendible client profile = PostQued workspace
Sendible group = PostQued workspace (if clients share content)
Sendible team member = PostQued workspace member

Most agencies create one workspace per client. This provides cleanest data separation.

Create First Client Workspace

Start with your simplest client to learn the process:

Click "New Workspace" in PostQued
Name it after the client
Set workspace timezone
Configure approval settings
Add workspace team members
Set notification preferences

Repeat for each client. Creating all workspaces first prevents context switching later.

Configure Workspace Settings

Each workspace needs customization:

Upload client logo for white-label reports
Set client-specific timezone if different from yours
Configure approval workflows (who approves what)
Set content categories and tags
Connect relevant integrations

Document each workspace configuration. You will replicate settings across similar clients.

Disconnect from Sendible First

Before connecting accounts to PostQued, remove them from Sendible. This prevents API conflicts and permission errors.

In Sendible:

Navigate to each client profile
Go to Social Profiles section
Disconnect each social account
Verify disconnection status

Do not delete Sendible accounts yet. Keep them as backup during migration.

Connect Accounts to PostQued

PostQued's connection process takes minutes per account:

Enter workspace
Click "Connect Account"
Select platform (Instagram, TikTok, Facebook, LinkedIn, Twitter)
Authenticate through platform login
Grant PostQued permissions
Verify connection success

Platform-Specific Considerations

TikTok: PostQued connects directly to TikTok's API. This is likely new capability for your agency. The TikTok connection enables draft scheduling, which appears in the client's TikTok app for final approval.

Instagram: Business accounts connect via Facebook Business Manager. Personal accounts use Instagram Basic Display API. Ensure you have admin access to Facebook Business Manager before connecting Instagram business accounts.

Facebook: Page admin status required. PostQued cannot connect to personal profiles, only pages.

LinkedIn: Personal profiles and company pages connect separately. Company pages require admin privileges.

Twitter: Standard OAuth connection. Ensure you are logged into the correct Twitter account before authorizing.

Verify All Connections

After connecting all accounts, test each one:

Create a test post
Schedule it 5 minutes in the future
Verify it publishes correctly
Check that post appears on the social platform

Fix any connection issues before proceeding to content migration.

Phase 4: Content Migration

Export from Sendible

Sendible allows content export through their reporting features:

Navigate to Content section
Select date range (next 90 days recommended)
Export as CSV
Include: content text, scheduled date/time, platform, media URLs

Save exports by client for easier organization.

Prepare Content for Import

PostQued accepts bulk uploads via CSV or API. Format your Sendible export:

Ensure date formats match PostQued requirements (YYYY-MM-DD HH:MM)
Verify platform names match PostQued conventions
Download media files locally (Sendible URLs may expire)
Create separate CSV files per client workspace

Bulk Upload to PostQued

PostQued's bulk upload feature accelerates migration:

Enter client workspace
Navigate to Content Calendar
Click "Bulk Upload"
Upload prepared CSV file
Map CSV columns to PostQued fields
Review upload preview
Confirm and process

Bulk upload handles text, scheduling times, and platform selection. Media files require separate upload and attachment.

Manual Content Transfer (Alternative)

For smaller content volumes, manual transfer works fine:

Open Sendible content calendar
Open PostQued content calendar side-by-side
Recreate each post in PostQued
Copy text, upload media, set schedule
Mark original Sendible post as migrated

Manual transfer takes longer but ensures accuracy.

Migrate Media Assets

Sendible stores media in their cloud. Download before canceling:

Access Sendible media library
Select all client media
Download to local storage
Organize by client and content type
Upload to PostQued media library per workspace

PostQued's media library supports folders for organization. Recreate your Sendible folder structure for familiarity.

Phase 5: Workflow Recreation

Approval Workflows

Sendible approval chains vary in complexity. PostQued keeps approvals simple but functional:

Sendible multi-step approvals = PostQued single approval level
Sendible approval groups = PostQued individual approvers
Sendible conditional logic = Manual process in PostQued

Configure approvals per workspace:

Go to workspace settings
Select Approval Workflow
Enable approvals
Assign approvers
Set default approval requirements

Train team on PostQued's simpler approval model. Most agencies find the reduced complexity speeds content production.

Team Permissions

Map Sendible team roles to PostQued permissions:

Sendible Role	PostQued Equivalent
Admin	Workspace Admin
Manager	Workspace Editor
Content Creator	Workspace Editor
Client	Workspace Viewer
Read-Only	Workspace Viewer

Assign permissions per workspace. Team members can have different access levels across client workspaces.

Content Categories and Tags

If you used Sendible's content categorization, recreate in PostQued:

Define content categories (by platform, campaign, content type)
Create tags for filtering and reporting
Apply categories to migrated content
Train team on new taxonomy

Consistent categorization ensures reporting accuracy.

Phase 6: Integration Migration

Canva Integration

Both platforms connect to Canva. Migration steps:

Disconnect Canva from Sendible
Connect Canva to PostQued
Verify design access in PostQued
Update team on new Canva workflow

PostQued's Canva integration supports direct design import. The workflow is similar to Sendible.

Google Drive and Dropbox

PostQued connects to major cloud storage:

Revoke Sendible's cloud storage access
Connect storage to PostQued
Verify file access
Update content creation workflows

Zapier and API Connections

If you used Sendible's Zapier integration, rebuild zaps for PostQued:

Document existing Sendible zaps
Create equivalent PostQued zaps
Test each automation
Disable old Sendible zaps

PostQued offers comprehensive API access. Developers can recreate custom integrations more flexibly than Sendible allowed.

Phase 7: Reporting Setup

White-Label Configuration

PostQued white-labeling requires setup per workspace:

Upload client logo
Set client brand colors
Configure report templates
Set default report frequency
Add client contact information

Reports generate automatically with these settings applied.

Report Template Migration

Sendible reports do not transfer directly. Recreate key reports in PostQued:

Identify most-used Sendible reports
Create equivalent PostQued reports
Customize metrics and date ranges
Save as templates
Schedule automated delivery

PostQued reports focus on engagement, growth, and posting consistency. They load faster and look more modern than Sendible's.

Client Reporting Schedule

Reestablish your reporting cadence:

Weekly performance snapshots
Monthly comprehensive reports
Quarterly strategic reviews
Campaign-specific reporting

Set calendar reminders to generate and deliver reports on schedule.

Phase 8: Team Training

Platform Orientation

Schedule 2-hour training session covering:

PostQued interface navigation
Workspace switching
Content creation and scheduling
Approval workflows
Reporting basics
Mobile app usage

Hands-on practice prevents confusion during live client work.

Workflow Documentation

Update your agency's standard operating procedures:

Content creation workflow
Approval process steps
Publishing checklist
Reporting procedures
Troubleshooting guides

Distribute updated documentation to all team members.

Q&A and Support

PostQued offers migration assistance:

Live chat support during migration
Documentation library
Video tutorials
Email support for complex issues

Take advantage of support resources. Migration specialists have handled hundreds of agency transitions.

Phase 9: Post-Migration Validation

Content Verification

Check all migrated content:

Verify scheduled posts have correct dates/times
Confirm media attachments display properly
Test links in link posts
Review hashtag formatting
Check @mentions resolve correctly

Fix any issues before Sendible cancellation.

Account Connection Testing

Re-verify all social connections:

Test post publishing on each platform
Check that analytics populate
Verify two-way sync works
Confirm notification delivery

Workflow Testing

Run through complete workflows:

Create test content
Submit for approval
Review and approve
Schedule publication
Verify post publishes
Check analytics update

Team Feedback

Gather input from team members:

What works better than Sendible?
What requires adjustment?
Any workflow gaps?
Training needs?

Address concerns promptly to maintain morale.

Phase 10: Sendible Cancellation

Final Backup

Before canceling Sendible:

Export all historical data
Download final reports
Save client communication logs
Document any Sendible-specific processes

Archive this data for compliance or reference needs.

Cancel Sendible Subscription

Contact Sendible support to cancel:

Provide cancellation notice (check your contract terms)
Request account closure confirmation
Verify billing stops
Ensure data deletion per privacy requirements

Post-Cancellation Checklist

After Sendible cancellation:

Update client contracts referencing Sendible
Revise onboarding materials
Archive Sendible login credentials
Close Sendible-related browser bookmarks
Notify clients of platform change (if applicable)

Migration Timeline Summary

Day	Activities
Day 1-2	Planning, audit, team notification
Day 3	PostQued account setup, workspace creation
Day 4	Social account connection
Day 5-6	Content migration
Day 7	Workflow recreation
Day 8	Integration migration
Day 9	Reporting setup, team training
Day 10	Validation, Sendible cancellation

Most agencies complete migration in 1-2 weeks. Larger agencies with many clients may need 3-4 weeks.

Common Migration Challenges

Challenge: Team Resistance to Change

Solution: Involve team early in planning. Highlight PostQued benefits (TikTok support, faster workflows). Provide thorough training and support during transition.

Challenge: Content Volume Overwhelms

Solution: Prioritize active campaigns. Migrate scheduled content first. Archive old content rather than migrating everything. Focus on forward movement.

Challenge: Client Communication Gaps

Solution: Some clients have Sendible dashboard access. Migrate them to PostQued's client view or establish new communication channels. Update contracts if they reference Sendible specifically.

Challenge: Integration Dependencies

Solution: Document all Sendible integrations before migration. Test PostQued equivalents thoroughly. Have backup manual processes ready during transition.

Why Agencies Choose PostQued Over Sendible

The migration effort pays off through:

TikTok API Support: Schedule TikTok drafts directly. No workarounds or separate tools needed.

Faster Client Onboarding: 10-minute setup versus 30+ minutes in Sendible. Impress prospects during sales calls.

Modern Interface: Clean, fast design reduces training time and daily friction.

Simpler Workflows: Streamlined approvals and permissions mean less time managing the tool, more time creating content.

Predictable Pricing: Per-seat pricing with unlimited clients. No surprise tier jumps.

API-First Architecture: Build custom integrations and automations. PostQued plays nice with your existing tech stack.

FAQ

How long does Sendible to PostQued migration take?

Most agencies complete migration in 1-2 days of active work spread across 1-2 weeks. Simple agencies with few clients finish faster. Complex agencies with many integrations need more time.

Will I lose my scheduled content during migration?

No. Export your Sendible content calendar before disconnecting accounts. Import or manually recreate scheduled posts in PostQued. No content disappears if you follow the migration process.

Can PostQued handle my agency's client volume?

PostQued supports unlimited client workspaces on all plans. You pay per team member, not per client. Scale to hundreds of clients without platform limitations.

What happens to Sendible's white-label reports?

PostQued offers equivalent white-label reporting. Upload client logos, set brand colors, and generate professional reports. The reports look more modern and load faster than Sendible's.

Does PostQued support all Sendible's social platforms?

PostQued supports Instagram, TikTok, Facebook, LinkedIn, and Twitter/X. Sendible supports additional niche platforms. If you rely on obscure platform support, verify PostQued coverage before migrating.

Can I migrate partially or run both platforms temporarily?

Yes. Many agencies migrate one client at a time to test PostQued. Run both platforms during transition. Complete migration once you are confident in PostQued.

Will my team need extensive retraining?

PostQued's interface is more intuitive than Sendible's. Most team members adapt within days. The simpler approval workflows actually reduce complexity compared to Sendible.

What if migration fails or I want to return to Sendible?

Keep your Sendible account active during migration. Do not cancel until PostQued is fully operational. You can return to Sendible if needed, though few agencies do after experiencing PostQued's TikTok support.

Ready to migrate from Sendible to PostQued? Start your free trial and our migration team will guide you through every step.